Last Updated: May 21, 2026
We are dedicated to safeguarding your privacy, confidentiality and security with us at MedReview24UR. This Privacy Policy is designed to provide you with information about how we collect, use, store and protect information from the use of our Website, medical record review software, and medical workflow automation services. In using our platform you agree to our practices as described in this policy.
We may collect personal and business information when users interact with our website, request a demo, contact our team, or use our services. This information can include names, emails, phone numbers, company information, billing information, and communication records.
Technical information like IP address, type of browser used, operating system, device information, referral sources, and site activities may also be collected. Data shared in support requests, consultations, or during onboarding procedures can also be retained to enhance the efficiency and quality of our healthcare automation platform.
The information collected by MedReview24UR is used to operate and improve our services, respond to inquiries, provide customer support, process requests, and enhance user experience. We may also use information to analyze website performance, improve workflow automation tools, communicate service updates, send newsletters, or share relevant product information. Information may also support compliance monitoring, system security, operational analytics, and internal business activities necessary to maintain scalable healthcare utilization review and medical documentation processes.
We might use cookies, analytics tools and other technologies to enhance functionality and to learn how our platform is used. These technologies enable us to measure traffic, monitor website performance, analyse user behaviour and optimise user experience.
Cookies can be used to remember your preferences, session information or your movements during your visit to store your preferences for next time you visit. Users may disable or deny the use of Cookies by changing the settings of their web browser; however, some areas of the website may not work or function properly if Cookies are denied or restricted.
We do not sell personal information to third parties. Information is shared with only trusted service providers, contractors, hosting partners, analytics providers or business tools which are used to run our businesses. These third parties will be bound to confidentiality and must have information only for the purposes of the business for which it has been provided. Under specific circumstances, information may be released in accordance with legal requirements, regulatory requirements, legal proceedings, fraud prevention, security investigations or to protect the rights, safety and operations of MedReview24UR and its users.
We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, disclosure, or alteration. Our systems are designed to support secure healthcare workflow management and operational reliability.
Security practices may include restricted access controls, encrypted communication methods, monitoring systems, internal policies, and regular operational reviews. While no digital platform can guarantee complete security, we continuously work to improve the protection of information handled within our medical record review and utilization management systems.
Our platform isdesigned to benefit healthcare organizations, insurers, clinical teams and business professionals. We never collect personal information from children under the age required under applicable laws.
If we are notified of information submitted by a child without proper authorization, we will take reasonable steps to remove information from our systems. If a parent/carer feels a child has provided personal information, they can contact us directly about data removal requests.
Our website may contain links to third-party websites, services, or external platforms for informational purposes. These external websites operate independently and maintain their own privacy policies and data handling practices.
The privacy practices, security measures, and content of third-party websites that are accessed from external links on our site are not matters of our responsibility. Users are advised to read the privacy policies of any third-party sites or services before they provide any personal or business data via those sites or services.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, technologies, operational practices, or service offerings. New versions of the policy will be made available on this page with the new effective date. If you continue to use our website or services after the changes are made, you agree to the updated policy. Users are asked to check this Privacy Policy regularly to stay up to date on how MedReview24UR collects, uses, and protects information.
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your information, you may contact our team through the communication channels listed on our website. We are committed to maintaining transparency and responding to privacy-related inquiries in a timely and professional manner.