By accessing or using MedReview24, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our platform or services. These terms apply to all users, including healthcare organizations, insurance companies, and other entities using our record review software. We may update these terms from time to time, and continued use of the platform after changes means you accept the updated terms. It is your responsibility to review this page periodically to stay informed about any modifications.
We provide AI-powered software designed to improve clinical workflows, documentation, and utilization management processes. Users agree to use the platform only for lawful purposes and in compliance with all applicable healthcare regulations. You must not misuse the system, attempt unauthorized access, or interfere with platform performance.
The software is intended for professional use by authorized healthcare and insurance personnel. Any use outside of intended clinical, administrative, or operational purposes may result in suspension or termination of access without prior notice.
To access certain features of our software, users may need to create an account. You are responsible for providing accurate and complete information during registration and for maintaining the confidentiality of your login credentials. Any activity performed under your account is your responsibility.
You agree to notify us immediately of any unauthorized access or security breach. We are not liable for any loss or damage arising from failure to maintain account security. We reserve the right to suspend accounts suspected of fraudulent, abusive, or unauthorized activity.
We process clinical and administrative data to deliver automated medical record review services. We are committed to maintaining strict confidentiality and safeguarding sensitive information. Data provided by users is used solely for processing, analysis, and improving healthcare workflows.
We do not sell or misuse patient or organizational data. Users must ensure they have legal rights and necessary permissions to share any data uploaded to the platform. By using our services, you consent to data processing as required for system functionality and performance optimization.
MedReview24 uses artificial intelligence to support clinical decision-making, documentation review, and utilization management workflows. However, the platform does not replace professional medical judgement or regulatory decision-making. Outputs generated by the system are intended to assist, not replace, qualified healthcare professionals. Users are responsible for verifying all AI-generated insights before making clinical or administrative decisions. We do not guarantee absolute accuracy or completeness of AI outputs, as results may vary depending on data quality, system inputs, and real-world conditions.
We aim to provide uninterrupted access to MedReview24, but we do not guarantee that the platform will always be available, error-free, or free from technical issues. Maintenance, updates, or unforeseen disruptions may temporarily affect service availability. We are not liable for any losses resulting from downtime, delays, or system interruptions. While we strive to maintain high performance and reliability, users acknowledge that software systems inherently involve risks, including latency, integration issues, or external system dependencies beyond our control.
All content, technology, software, designs, and materials available on platform are the intellectual property of the company or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the platform for internal business purposes only.
You may not copy, modify, distribute, reverse-engineer, or reproduce any part of the platform without written permission. Unauthorized use of our intellectual property may result in legal action. All rights not explicitly granted in these terms are reserved by MedReview24.
We shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform. This includes, but is not limited to, data loss, operational delays, financial losses, or decision-making errors based on system outputs. Users acknowledge that the platform is a support tool and not a substitute for professional judgment. Our total liability, if any, shall not exceed the amount paid by the user for services within a defined subscription period.
We reserve the right to suspend or terminate user access to software at any time if we determine a violation of these Terms and Conditions, misuse of the platform, or engagement in harmful activities. Users may also discontinue use of the service at any time by closing their account. Upon termination, access to data and services may be restricted or permanently removed, subject to legal and contractual obligations. Certain provisions of these Terms, such as intellectual property and liability clauses, will continue to apply even after termination.